Dear Customers,

We deeply appreciate your constant patronage to Develop products.

A new vulnerability (CVE-2025-8452) related to CVE-2024-51978, has been identified in connection with the security issue disclosed on June 25, 2025. This advisory provides an overview of the issue and the recommended remediation.

Please note that, at the time of publication, there have been no confirmed security incidents globally resulting from the exploitation of this vulnerability.

Affected Models and Remediation

Product nameAffected versionRemediation

ineo 5020i
ineo 5000i
ineo 4020i
ineo 4000i

All versions.

Ensure that the administrator password is secure. If it remains set to its factory default, please change it immediately to a strong complex password.

Configuration:

1. Enter the printer's IP address into the address bar of your computer's web browser.
2. On the login screen, enter the administrator password and click the right arrow button.
3. Navigate to the [Administrator] tab, then under [Login Password], enter [Enter Old Password], [Enter New Password], and [Confirm New Password]. Finally, click [OK] to apply the changes.

General Security Recommendations

To ensure a secure operating posture for your multifunction devices, and to reduce exposure to the vulnerabilities described in this advisory, Develop strongly recommends applying the following configuration best practices:

  1. Avoid Direct Internet Exposure
    Place devices behind firewalls and use private IP addressing and Device IP Filtering settings.
  2. Change Default Passwords
    Change default credentials and implement strong passwords for administrative and network functions.
  3. Use Strong Passwords for Services
    Ensure strong credentials are configured for SMTP, LDAP, SMB, WebDAV, and any other integrated services.
  4. Disable Unused Services
    Turn off unused ports or protocols to reduce attack surface.
  5. Use Secure Protocols
    Configure devices to use encrypted communications (e.g., HTTPS, LDAPS, IPPS) where supported.
  6. Monitor Device Activity
    Regularly review device logs and network traffic for suspicious behavior.
  7. Enable Authentication Where Available
    Use built-in user authentication features to prevent unauthorized access to device functions.

For comprehensive information on secure configuration, please refer to our Product Security web site.
https://www.konicaminolta.com/global-en/security/mfp/setting/index.html

Enhancing the Security of Products and Services

Develop considers the security of its products and services to be an important responsibility and will continue to actively respond to incidents and vulnerabilities.
https://www.konicaminolta.com/about/csr/social/customers/enhanced_security.html

Related Information

JVNVU#93294882

Contact

Should you require further clarification or assistance with implementing the recommended measures or applying the relevant firmware update, please contact your authorized Develop service representative.

Update History

Sep. 17, 2025: Coordinated Public Disclosure